Refund policy

RETURN POLICY

Last updated November 15, 2022

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund. Please note that you will be refunded the amount you paid for the Product(s) returned, excluding any delivering charges (if appropriate). In other words, we will refund you the cost of the products but not the delivery charges. 

 

RETURNS

 

You have 14 days from the purchase date to notify us about the return request. All returns must be shipped back to us within fourteen (14) days from notifying us. All returned items must be in unused condition, with all original tags and labels attached (if there are any).

 

RETURN PROCESS

 

To return an item, please email customer service at info@stockunion.co.uk providing order number and items being returned. Once the email is sent, palce the item securely in its original packaging, and mail your return to the following address:

 

Stock Union LTD

9 arran house

arran road

perth, Perthshire ph1 3dz

United Kingdom

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

 

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.

 

EXCEPTIONS

 

For defective or damaged products, please contact us at the contact details below to arrange a partial refund/return .

Please Note

•        Items have to be in original condition

 

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

info@stockunion.co.uk